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Enter to Win

SEPTEMBER EVENTS

  • National Preparedness Month (Sept.)
  • National Cholesterol Education Month (Sep.)
  • Baby Safety Month (Sept.)
  • Healthy Aging Month (Sept.)
  • Library Card Sign-up Month (Sept.)
  • National Food Safety Education Month (Sept.)
  • Gynecologic Cancer Awareness Month (Sept.)
  • Head Lice Prevention Month (Sept.)
  • National Sickle Cell Awareness Month (Sept.)
  • America On the Move September Campaign (Sept.)
  • National Childhood Obesity Awareness Month (Sept.)
  • National Childhood Injury Prevention Week (Sept. 1-7)
  • Labor Day (Sept. 3)
  • National Payroll Week (Sept. 3-7)
  • International Literacy Day (Sept. 8)
  • National Grandparents Day (Sept. 9)
  • National Assisted Living Week (Sept. 9-15)
  • National Suicide Prevention Week (Sept. 9-15)
  • International Housekeepers Week (Sept. 9-15)
  • Healthcare Housekeeping Week (Sept. 9-15)
  • Healthcare Environmental Services Week (Sept. 9-15)
  • National Suicide Prevention Day (Sept. 10)
  • Neonatal Nurses Day (Sept. 15)
  • Hispanic Heritage Month (Sept. 15 - Oct. 15)
  • Surgical Technologists Week (Sept. 16-22)
  • Child Passenger Safety Week (Sept. 16-22)
  • Prostate Cancer Awareness Month (Sept. 16-22)
  • National Rehabilitation Awareness Week (Sept. 16-22)
  • Women's Health and Fitness Day (Sept. 26)
  • Family Health and Fitness Day USA (Sept. 29)
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What Can't We Do?

Home   >   What Can't We Do?

One of our major accomplishments goes back to 1997 when SMG was awarded the exclusive licensing and fulfillment rights for QS-9000, a worldwide automotive industry standard, by AIAG (Automotive Industry Action Group) and the QS-9000 Task Force consisting of Chrysler, General Motors and Ford. This program involved every aspect of brand identity and total merchandise fulfillment including product selection, procurement, approvals, quality inspections, catalog development, warehousing, inventory control, reporting, shipping worldwide and completing any task necessary or requested to ensure client satisfaction. This is where we learned how to service our customers and, in doing so, maintained a 98% "excellent" rating status, monitored and scored by AIAG.

In today's world, the above fulfillment is simplified thanks to the World Wide Web. All of us at SMG are confident using the basics of customer service and, with the accessibility of the Internet, there is nothing we can't do for you!

Get in touch

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We'd love to learn about your business objectives and see how we can be a part of your company or organization's branding. To request a quote or talk to a SMG representative, please call 888-746-3003 or email us at info@smgusa.net.

Success Stories

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    No Mountain Too Tall

    What can't we do?

    When we say we'll climb mountains to find the perfect product for our clients, we mean it! Our client's request was for a boulder that would allow for a bronze plate commemorating a tree-planting ceremony. After a day of hiking...mission accomplished!

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    Neither Rain, Nor Sleet, Nor Snow...

    What can't we do?

    On more than one occasion, we've chased down shipments to honor a client's request due to an order change or an order re-route. We've also made personal overnight deliveries to meet client deadlines. Needless to say, nothing stands in the way of satisfying our client's requests!

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    We'll Search High and Low

    What can't we do?

    Another special request for a client was to find a large sidewalk grade "manhole" to cover with their corporate logo. Upon several trips to steel foundries, the perfect manhole was created.

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"We have been using SMG for about two years now and have never had a reason to search for another marketing company. SMG displays the ultimate in professional and customer service satisfaction, from the most simple of marketing supplies to very intricate gifts, they always know just what to suggest! The turn around time is great and the quality of merchandise is second to none. I would highly recommend this company to anyone for their marketing and sales needs." - Heather Price